Vietnam: When travelling to Vietnam for longer than 15 days a single entry visa is required. If you have booked the Bali extension following your tour, you will need to purchase a multi entry visa for Vietnam. You can apply for an e-visa online at https://evisa. xuatnhapcanh.gov.vn. Alternatively, we work closely with The Travel Visa Company who will be able to arrange your visa for you on your behalf. Please call them on 01270 250 590 and quote 'Mercury Holidays'.
The visas take around 10 working days to issue and are only valid for 3 months from the date of entry. We therefore recommend that you apply for your visa 8 weeks before travel, however please be aware that your passport will be required for the application so make sure that you will not need it during this time. You can also visit the Embassy of Vietnam in London: 12-14 Victoria Road, London, W8 5RD. This visa information is a guide line only and is subject to change; up-to-date information regarding the process and fees will be advised at the time of calling the Travel Visa Company.
Please note the exit point in Vietnam is Song Tien Landport.
A visa is required when travelling to Cambodia and can be purchased on arrival. The cost of this is approximately USD $30 per person and you will be required to bring a passport photo with you as well. Please note that it is important that is plenty of space left in the passport, as a Cambodian visa alone takes up one page. A visa will need to be paid for again if entering Cambodia a second time, at the same cost of USD $30 (for example if you are taking both the Laos extension and the Cambodia extension).
A visa is required for entry into Laos and this can be purchased on arrival at the airport in Luang Prabang. The cost of this is approximately USD $35 per person and you will need to bring the money in cash in order to apply for your visa on arrival into Laos, you will also be required to bring two passport photos.
Visa requirements are subject to change and obtaining a visa is the responsibility of the traveller and not Mercury Holidays. We recommend you check with your destinations' Tourist Board or Embassy prior to departure for the most up to date guidelines regarding visas and passport validity.
We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking
If booking more than 10 weeks before departure a deposit of £250pp will need to be paid at the time of booking with the full amount payable at 10 weeks prior to departure. The deposit applies to adults and children. If you are within 10 weeks of travel then the full balance of the holiday will be payable.
Your initial flight is to Hanoi International Airport with Vietnam Airlines (VN), departing from London Heathrow Terminal 4. If you wish to arrange Airport car parking, lounges or accommodation at preferential rates, we recommend you book this in advance with Holiday Extra Tel. 0871 360 2000, quoting HX313.
Baggage allowance (per person): Each passenger is entitled to 23kg of hold luggage.
Hand luggage: One piece of hand baggage and one accessory not exceeding 12kg total weight for both. The total dimension of one hand baggage item must not exceed 115cm (56cm x 36cm x 23cm). The total dimension of one accessory must not exceed 40cm x 30cm x 15cm. Should you wish to take additional luggage you will need to pay extra at check-in.
IMPORTANT: Please note that final flight details will be confirmed on your final documentation which will be sent to you approximately 10 days before departure.
Alternative flights are available, please contact us for details.
Health and Vaccinations
It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, www.travelhealthpro.org.uk, www.hpa.org.uk, your General Practitioner or a specialist clinic.
This tour is accessible to most people with a good level of fitness and normal mobility. It involves climbing of steep stairs and getting on and off coaches, boats and trains. Please note you will be required to carry your luggage between stations, and you may be required to sleep on a top bunk. This tour is not suitable for anyone with walking difficulties.
The minimum number of travellers in your group will be 10, and the maximum will be 36. If in the unlikely event there are less than 10 people booked on your tour date, we will endeavour to reduce any disruption to your holiday and try to operate your tour with lower passenger numbers. If we are not able to operate your departure date then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable.
This is an escorted tour, meaning that you will have the services of an English speaking guide during each excursion ensuring that you have first-hand knowledge at all times.
The currency in Vietnam is the Vietnamese Dong (VND) and the currency in Cambodia is the Cambodian Riel (KHM). We recommend that you take some US Dollars (USD) with you and exchange this currency whilst you are travelling.
You will need to take some extra money with you to cover any dinners where these are not mentioned on your itinerary and personal purchases, such as souvenirs, extra drinks and snacks. Approximately £600-£700 per person should be sufficient for the duration of your tour. It is customary to tip both your driver and guide. We would recommend to tip approximately $6/7 per person per day. This is a total of $140 per person to budget for tips on your trip. Tips are accepted in the local currency. An additional $15 tip is recommended at the Vietnam and Cambodia border.